Case Study.
Library
Public libraries lack modern features that make it possible to create library cards online with a smooth, efficient user interface. However, our user target produce most of their work online using modern apps. I realized that it could be time-consuming and frustrating for users to go in person to our library to create a library card.
How might we convert the physical process into a simple rapid online process that is modern and improves our user experience?
What are the steps that will lead to a successful application process?
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I wanted to combine a modern style but also keep a very user friendly/fun/casual UI style to target all types of user; moms, teachers, students but also scholars, professionals…
