We had to test out the current website in order to understand the problem. This required creating different scenarios and putting them to the test.
Our user testing revealed that users find it difficult to navigate through a lot of information to reach their goal while using the website.
The design clearly needed reorganization and an information architecture. Based on all the initial information, we sorted them from most important to least important by categorizing them.
The sitemap helped us visualize the information architecture and organize future content according to user needs; global navigation, header navigation, homepage content, utilities, and footer.
Redesign the navigation architecture with an accessibility that is clear and simple.
Based on the user research, testing, our site map and our sketches we created a low-fi design iteration.
Soft and warm.
In our first hi-fidelity version, we focused on contrast, accessibility, and modernity. An simple way to get acess to services.
Here's a little evolution from the initial design and our design.
Redesigning an official government website can be challenging due to the overwhelming amount of informations. Focusing on the information architecture and user goals was key.